Refund policy
Returns
We offer a 14-day return policy. This means you have 14 days after receiving your item to request a return.
To be eligible for a return:
- Items must be unworn, unused and in their original condition.
- All tags must still be attached.
- Items must be returned in the original packaging if possible.
To start a return, please contact us at:
Myway.zakelijk@icloud.com
Customers are responsible for return shipping costs.
We do not accept returns on:
- Gift cards
- Worn or damaged items
- Products returned after the 14-day return period
Refunds
Once we receive and inspect your return, we will notify you about the approval of your refund.
If approved, your refund will automatically be processed to your original payment method within 5-10 business days.
Shipping costs are non-refundable.
Exchanges
If you would like a different size or item, please contact us first at:
Myway.zakelijk@icloud.com
Privacybeleid (Privacy Policy)
At My Way, your privacy is important to us.
We collect personal information such as:
- Name
- Shipping address
- Billing address
- Email address
- Phone number
- Payment information
This information is used to:
- Process orders
- Provide customer support
- Improve our website and services
- Send updates regarding your order
We may also use cookies and analytics tools to improve your shopping experience.
Your payment information is processed securely through trusted payment providers such as iDEAL and PayPal.
We do not sell or share your personal data with third parties for marketing purposes.
If you have questions regarding your privacy, please contact:
Myway.zakelijk@icloud.com